Travel Information: COVID-19 update

Message to our Guests

13/6/2020
Beloved Guests,
During this difficult time for us all, your health and safety is of utmost priority for us here in Emporios Bay.
We have done all the necessary so you can come & escape with peace of mind.
Our hotel will be ready to host you again from 15th of June 2020.
Until then, we remain safe and we look forward to welcoming you to beautiful Chios!
The Management and Staff of Emporios Bay Hotel

Covid-19 – Policy and Procedures

How We are taking care of you
Our Hotel is Health First certified and follows the Ministry of Health’s guidelines on cleaning and sanitation according to national legislation.
Communal/Public areas are being cleaned and sanitised daily. We also disinfect surfaces and equipment after each use.
During breakfast, we disinfect all of the tables and chairs after each use and provide single-use cutlery wherever possible.
We ensure antbacterial gel is available in all areas.
Our staff is equipped with all the required disinfectants and  cleaning productis to ensure all areas meet the highest levels of hygiene.
We provide all the relevant information in order to keep you as healthy and safe as possible during your stay.
Guests not residing in the hotel are strictly prohibited from entering the hotel rooms even if they are relatives or friends.
Please use the Pre-Check In  option available on our website to avoid delays and overcrowding at reception area
Our breakfast will be served a la carte at specific time for each room so we avoid overcrowding, keeping social distancing and all the safety measures (we will serve 6 rooms at a time).
Our Pool  is operating by the guidance of all the protocols for safe use, 2 meatres distance between the sets of sunbeds, disinfection before and after use
You can Get in touch with us to inform you about the new flexible cancellation policy during this period.
How You can take care of us
 Please sanitise your hands as often as possible especially, after using the toilet. Please cover your mouth when coughing or sneezing, ideally using a tissue, disposing of it safely after use and washing your hands immediately.
Please respectfully abide by social distancing. All communal furniture has been repositioned to meet social distancing requirements.
During breakfast please respect the maximum number of seats per table, avoid gatherings.
Guests are requested not to enter the breakfast preparation area.
Upon check-in and check-out please wait at the indicated point – Check in is at 3pm and Check out is at 11am.
Keys left at reception must be placed inside the specified box for sanitation.
For long staying guests, any room cleaning services will be done upon customer request only. This is to keep our personel safe.
In case you develop symptoms during your stay please stay in your room and contact the hotel’s certified Health Officer who will contact the medical doctor and follow the protocol for the provision of immediate medical care.
Staying healthy is everyone’s responsibility

Travel Information
COVID-19 UPDATE

Read more about our measures against Covid-19 and our updated cancellation policies